{"id":1555,"date":"2017-07-14T12:01:25","date_gmt":"2017-07-14T16:01:25","guid":{"rendered":"https:\/\/www.ccts-cprst.ca\/?page_id=1555\/"},"modified":"2026-04-01T11:54:56","modified_gmt":"2026-04-01T15:54:56","slug":"plaintes","status":"publish","type":"page","link":"https:\/\/www.ccts-cprst.ca\/fr\/pour-les-consommateurs\/plaintes\/","title":{"rendered":"Plaintes"},"content":{"rendered":"<h1 style=\"text-align: left;\">D\u00e9poser une plainte concernant les services de t\u00e9l\u00e9communications ou de t\u00e9l\u00e9vision au Canada<\/h1>\n<p style=\"text-align: left;\">C&rsquo;est aupr\u00e8s de la CPRST que vous pouvez d\u00e9poser une plainte concernant un fournisseur de services de t\u00e9l\u00e9communications ou de t\u00e9l\u00e9vision au Canada. Notre processus de r\u00e9solution des plaintes commence<strong> lorsque vous avez essay\u00e9 de travailler avec votre fournisseur de services<\/strong> pour r\u00e9soudre un probl\u00e8me, mais que vous n&rsquo;avez pas r\u00e9ussi \u00e0 trouver une solution.<\/p>\n<p style=\"text-align: left;\">Nous fournissons gratuitement des services de r\u00e9solution des plaintes \u00e0 tous les consommateurs du Canada. Vous trouverez des informations sur le d\u00e9p\u00f4t d&rsquo;une plainte, les m\u00e9thodes de d\u00e9p\u00f4t, les plaintes que nous acceptons et ce qui se passe apr\u00e8s le d\u00e9p\u00f4t de votre plainte.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9poser une plainte concernant les services de t\u00e9l\u00e9communications ou de t\u00e9l\u00e9vision au Canada C&rsquo;est aupr\u00e8s de la CPRST que vous pouvez d\u00e9poser une plainte concernant un fournisseur de services de t\u00e9l\u00e9communications ou de t\u00e9l\u00e9vision au Canada. Notre processus de r\u00e9solution des plaintes commence lorsque vous avez essay\u00e9 de travailler avec votre fournisseur de services pour<a class=\"excerpt-read-more\" href=\"https:\/\/www.ccts-cprst.ca\/fr\/pour-les-consommateurs\/plaintes\/\" title=\"LuPlaintes\">En lire plus &raquo;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1548,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-overview.php","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-1555","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Plaintes - CPRST<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ccts-cprst.ca\/fr\/pour-les-consommateurs\/plaintes\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Plaintes - CPRST\" \/>\n<meta property=\"og:description\" content=\"D\u00e9poser une plainte concernant les services de t\u00e9l\u00e9communications ou de t\u00e9l\u00e9vision au Canada C&rsquo;est aupr\u00e8s de la CPRST que vous pouvez d\u00e9poser une plainte concernant un fournisseur de services de t\u00e9l\u00e9communications ou de t\u00e9l\u00e9vision au Canada. 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