{"id":12478,"date":"2026-05-08T13:38:17","date_gmt":"2026-05-08T17:38:17","guid":{"rendered":"https:\/\/www.ccts-cprst.ca\/?page_id=12478"},"modified":"2026-05-28T13:41:56","modified_gmt":"2026-05-28T17:41:56","slug":"guide-annote-sur-le-code-sur-les-services-sans-fil","status":"publish","type":"page","link":"https:\/\/www.ccts-cprst.ca\/fr\/codes-statistiques-et-rapports\/le-code-sur-les-services-sans-fil\/guide-annote-sur-le-code-sur-les-services-sans-fil\/","title":{"rendered":"Guide annot\u00e9 : Code sur les services sans fil"},"content":{"rendered":"<p>La CPRST publie et met r\u00e9guli\u00e8rement \u00e0 jour un document explicatif sur le <a href=\"https:\/\/www.ccts-cprst.ca\/fr\/codes-statistiques-et-rapports\/le-code-sur-les-services-sans-fil\/\">Code sur les services sans fil du CRTC<\/a>, appel\u00e9 le \u00ab Guide annot\u00e9 sur le Code sur les services sans fil \u00bb.<\/p>\n<p>Le Guide annot\u00e9 passe en revue chaque section du Code sur les services sans fil du CRTC et fournit des pr\u00e9cisions, des commentaires et des exemples qui aident \u00e0 comprendre notre approche en mati\u00e8re d\u2019interpr\u00e9tation et d\u2019application des normes \u00e9nonc\u00e9es dans ce code.<\/p>\n<p>Nos guides annot\u00e9s s\u2019appuient sur notre exp\u00e9rience acquise lors du traitement et de l\u2019examen de milliers de plaintes de consommateurs. La lecture du Code sur les services sans fil avec nos annotations peut vous aider \u00e0 comprendre comment ce code s\u2019applique dans la pratique et comment nous pouvons l\u2019utiliser lors du traitement d\u2019une plainte.<\/p>\n<p><a class=\"button orange\" href=\"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2026\/05\/Guide-annote-de-la-CPRST-sur-le-Code-sur-les-services-sans-fil-du-CRTC-2026.pdf\" rel=\"noopener\">T\u00e9l\u00e9charger le guide<\/a><\/p>\n<p><a href=\"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2026\/05\/Violations-du-Code-sur-les-services-sans-fil-2020-2025.xlsx\">Historique sur 5 ans &#8211; violations confirm\u00e9es au Code sur les services sans fil<\/a> (fichier MS Excel)<\/p>\n<h3>Autres ressources<\/h3>\n<p><a href=\"https:\/\/www.ccts-cprst.ca\/fr\/codes-statistiques-et-rapports\/code-sur-les-politiques-de-debranchement-et-de-depot\/\">Code sur les politiques de d\u00e9branchement et de d\u00e9p\u00f4t<\/a><br \/>\n<a href=\"https:\/\/www.ccts-cprst.ca\/fr\/codes-statistiques-et-rapports\/code-de-procedures\/guide-annote-sur-le-code-de-procedures\/\">Guide annot\u00e9 sur le Code de proc\u00e9dures<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La CPRST publie et met r\u00e9guli\u00e8rement \u00e0 jour un document explicatif sur le Code sur les services sans fil du CRTC, appel\u00e9 le \u00ab Guide annot\u00e9 sur le Code sur les services sans fil \u00bb. Le Guide annot\u00e9 passe en revue chaque section du Code sur les services sans fil du CRTC et fournit des<a class=\"excerpt-read-more\" href=\"https:\/\/www.ccts-cprst.ca\/fr\/codes-statistiques-et-rapports\/le-code-sur-les-services-sans-fil\/guide-annote-sur-le-code-sur-les-services-sans-fil\/\" title=\"LuGuide annot\u00e9 : Code sur les services sans fil\">En lire plus &raquo;<\/a><\/p>\n","protected":false},"author":15,"featured_media":0,"parent":1638,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-12478","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Guide annot\u00e9 : Code sur les services sans fil - CPRST<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ccts-cprst.ca\/fr\/codes-statistiques-et-rapports\/le-code-sur-les-services-sans-fil\/guide-annote-sur-le-code-sur-les-services-sans-fil\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Guide annot\u00e9 : Code sur les services sans fil - CPRST\" \/>\n<meta property=\"og:description\" content=\"La CPRST publie et met r\u00e9guli\u00e8rement \u00e0 jour un document explicatif sur le Code sur les services sans fil du CRTC, appel\u00e9 le \u00ab Guide annot\u00e9 sur le Code sur les services sans fil \u00bb. 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