{"id":11043,"date":"2024-10-10T07:15:08","date_gmt":"2024-10-10T11:15:08","guid":{"rendered":"https:\/\/www.ccts-cprst.ca\/?page_id=11043"},"modified":"2024-10-10T07:15:08","modified_gmt":"2024-10-10T11:15:08","slug":"bibliotheque-des-conclusions-denquete","status":"publish","type":"page","link":"https:\/\/www.ccts-cprst.ca\/fr\/codes-statistiques-et-rapports\/bibliotheque-des-conclusions-denquete\/","title":{"rendered":"Biblioth\u00e8que des conclusions d\u2019enqu\u00eate"},"content":{"rendered":"<p style=\"margin-bottom: 0;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-11052 alignright\" style=\"float: right; width: 512px; max-width: 40%; margin-left: 1.5rem; margin-bottom: 1rem;\" src=\"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2024\/09\/investigation-findings-library-graphic-1024x778.jpg\" alt=\"\" width=\"1024\" height=\"778\" srcset=\"https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2024\/09\/investigation-findings-library-graphic-1024x778.jpg 1024w, https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2024\/09\/investigation-findings-library-graphic-300x228.jpg 300w, https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2024\/09\/investigation-findings-library-graphic-768x583.jpg 768w, https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2024\/09\/investigation-findings-library-graphic-1536x1167.jpg 1536w, https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2024\/09\/investigation-findings-library-graphic-320x243.jpg 320w, https:\/\/www.ccts-cprst.ca\/wp-content\/uploads\/2024\/09\/investigation-findings-library-graphic.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>\u00c0 propos de notre biblioth\u00e8que<\/h2>\n<p>Un rapport sur les conclusions d\u2019enqu\u00eate (<em>Conclusions<\/em>) est un rapport \u00e9crit de l\u2019analyse et de l\u2019\u00e9valuation officielles d\u2019une plainte par la CPRST. La majorit\u00e9 des plaintes que nous traitons sont r\u00e9gl\u00e9es \u00e0 la satisfaction mutuelle de la personne cliente et du fournisseur de services. Lorsqu\u2019une plainte ne peut \u00eatre r\u00e9solue, nous menons une enqu\u00eate et formulons nos <em>conclusions<\/em>.<\/p>\n<p>Nos\u00a0<em>conclusions<\/em>\u00a0sont fond\u00e9es sur les renseignements et les documents que le client ou la cliente et le fournisseur de service nous ont fournis. Ces\u00a0<em>conclusions<\/em>\u00a0expliquent si oui ou non le fournisseur de services a respect\u00e9 ses obligations envers le client ou la cliente.<\/p>\n<p>Si le fournisseur ne s\u2019est\u00a0<strong>pas<\/strong>\u00a0acquitt\u00e9 de ses obligations, les\u00a0<em>conclusions<\/em>\u00a0expliquent ce que le fournisseur doit faire pour r\u00e9gler le probl\u00e8me. Si le fournisseur et la cliente ou le client acceptent tous deux les\u00a0<em>conclusions<\/em>, le fournisseur doit rapidement mettre en \u0153uvre les corrections.<\/p>\n<p><a class=\"button orange\" href=\"https:\/\/bil.ccts-cprst.ca\/fr\/\">Visitez la biblioth\u00e8que des conclusions d\u2019enqu\u00eate de la CPRST<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00c0 propos de notre biblioth\u00e8que Un rapport sur les conclusions d\u2019enqu\u00eate (Conclusions) est un rapport \u00e9crit de l\u2019analyse et de l\u2019\u00e9valuation officielles d\u2019une plainte par la CPRST. La majorit\u00e9 des plaintes que nous traitons sont r\u00e9gl\u00e9es \u00e0 la satisfaction mutuelle de la personne cliente et du fournisseur de services. Lorsqu\u2019une plainte ne peut \u00eatre r\u00e9solue,<a class=\"excerpt-read-more\" href=\"https:\/\/www.ccts-cprst.ca\/fr\/codes-statistiques-et-rapports\/bibliotheque-des-conclusions-denquete\/\" title=\"LuBiblioth\u00e8que des conclusions d\u2019enqu\u00eate\">En lire plus &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1546,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-11043","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Biblioth\u00e8que des conclusions d\u2019enqu\u00eate - CPRST<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ccts-cprst.ca\/fr\/codes-statistiques-et-rapports\/bibliotheque-des-conclusions-denquete\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Biblioth\u00e8que des conclusions d\u2019enqu\u00eate - CPRST\" \/>\n<meta property=\"og:description\" content=\"\u00c0 propos de notre biblioth\u00e8que Un rapport sur les conclusions d\u2019enqu\u00eate (Conclusions) est un rapport \u00e9crit de l\u2019analyse et de l\u2019\u00e9valuation officielles d\u2019une plainte par la CPRST. 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