Chronological history of our organization.
Every year, we publish a report that describes our activities, highlights our key accomplishments for that year, provides statistics about the complaints that we receive and supplies important information for the public.
When we issue a Decision, we post it on our website in the language in which it was originally written.
CCTS is actively committed to effective and efficient customer service in all areas, including our complaint-handling activities.
Download our Procedural Code to learn more about the duties and procedures of CCTS.