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  • Decision issued to ICA Canada On-Line Inc.

Decision issued to ICA Canada On-Line Inc.

Posted on March 24, 2020 in Decisions

Complaint #1011644 – A complaint about ICA Canada On-Line continuing to bill a customer following the cancellation of services.

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  • Home
  • About CCTS
    • Overview
      • Who We Are
      • A Short History
    • Services Covered
      • Internet
      • Mobile and Home Phone
      • Television
    • Participating Service Providers
      • Non-Compliant Providers
      • Compliance Monitoring
    • Mission, Vision and Values
    • Governance
      • 2019-2024 Strategic Plan
      • Regulatory and Corporate History
      • Structure and Funding
      • Board of Directors
      • CCTS By-law
    • Developing Public Awareness of the CCTS
      • 2016 Public Awareness Survey
  • Consumers
    • Complaints
      • File a Complaint
      • Complaint Resolution Process Explained
      • Information We Need to Help You
      • Methods of Submitting a Complaint
    • Case Studies
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      • Government and Regulatory
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      • Other
  • News
  • Codes, Stats & Reports
    • Tracking Code Breaches
    • Wireless Code
      • Annotated Guide to the Wireless Code
    • Deposit and Disconnection Code
      • Annotated Guide to the Deposit and Disconnection Code
    • Television Service Provider Code
    • Internet Code
    • The CCTS Procedural Code
      • Annotated Guide to the Procedural Code
    • Reports
      • Annual and Mid-Year Reports
      • Performance Standards
      • Performance Report
      • Compliance Monitoring Reports
  • Careers
  • Follow us on Twitter
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