Decisions

November 5, 2014

Complaint #460950 – A complaint about data roaming charges billed to the customer by TBayTel. Read Full Decision

November 8, 2013

Complaint #307027 – A complaint regarding a transfer of responsibility and credit report made by Bell concerning a customer’s account. Read Full Decision

May 31, 2013

Complaint #274525 – A complaint regarding wireless data charges on a Fido customer’s account. Read Full Decision

November 26, 2012

Complaint #193623 – A complaint regarding incorrect charges on a Bell customer’s account. Read Full Decision

November 19, 2012

Complaint #182513 – A complaint regarding charges relating to the cancellation of a wireless service on a Rogers customer’s account. Read Full Decision

September 14, 2012

Complaint #111131 – A complaint regarding overcharges on a Bell Canada customer’s account. Read Full Decision

August 15, 2012

Complaint #151092 – A complaint regarding a suspension of service by Bell Canada. Read Full Decision