Decisions

November 20, 2015

Complaint #598243 – A complaint regarding unexplained charges and subsequent credit reporting done by VOIS Inc. on a customer’s account. Read Full Decision

September 8, 2015

Complaint #570485 – A complaint regarding incorrect charges on a Bell Canada customer’s account. Read Full Decision

July 31, 2015

Complaint #579776 – A complaint about pre-authorized payments from a Brama Telecom home phone customer. Read Full Decision

May 28, 2015

Complaint #545778 – A complaint about billing of international charges on a Bell Aliant customer’s account. Read Full Decision

May 21, 2015

Complaint #519286 – A complaint about billing of long distance charges on a Convergia customer’s account. Read Full Decision

March 13, 2015

Complaint #540242 – A complaint about billing of long distance charges on a Bell Aliant customer’s account. Read Full Decision

March 9, 2015

Complaint #519294 – A complaint about billing of international charges on a Bell Canada customer’s account. Read Full Decision

November 11, 2014

Complaint #326878 – A complaint about various aspects of the customer’s home phone and wireless services with Bell. Read Full Decision

November 10, 2014

Complaint #460813 – A complaint about changes to a customer’s wireless contract by Bell. Read Full Decision

November 5, 2014

Complaint #460950 – A complaint about data roaming charges billed to the customer by TBayTel. Read Full Decision