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Here’s everything you need to know about Canada’s unlocking fee ban

https://www.ccts-cprst.ca/heres-everything-you-need-to-know-about-canadas-unlocking-fee-ban/

Source: MobileSyrup.com: Here’s everything you need to know about Canada’s unlocking fee ban The ban on locking fees was, without a doubt, the most significant change to Canada’s Wireless Code…

Making the Tough Calls CCTS launches its Annual Report

https://www.ccts-cprst.ca/making-the-tough-calls-ccts-launches-its-annual-report/

Ottawa, December 2, 2015 – The Commissioner for Complaints for Telecommunications Services (CCTS) wrapped up its 2014-15 reporting year with a 12 per cent decline in complaints – including a…

Warning: Protect your mobile phone numbers from being hijacked

https://www.ccts-cprst.ca/warning-protect-your-mobile-phone-numbers-from-being-hijacked/

Read more: http://www.itworldcanada.com/article/warning-protect-your-mobile-phone-numbers-from-being-hijacked/396018#ixzz4r3Vjj5Mm or visit http://www.itworldcanada.com for more Canadian IT News Howard Solomon @howarditwc Published: August 25th, 2017 Ever since they appeared a decade ago smart phones have been a…

CCTS issues Annotated Guide to the CRTC Deposit and Disconnection Code

https://www.ccts-cprst.ca/ccts-issues-annotated-guide-to-the-crtc-deposit-and-disconnection-code/

Ottawa, July 26, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today issued its annotation of the Canadian Radio-television and Telecommunications Commission’s (CRTC) Deposit and Disconnection Code. At…

CCTS to Administer New TV Code

https://www.ccts-cprst.ca/ccts-to-administer-new-tv-code/

…assigns code to telecom ombudsman Ottawa, January 8, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) acknowledges yesterday’s decision by the Canada Radio-Television and Telecommunications Commission (CRTC) introducing…

Telecom Complaints Down, Code Violations Up

https://www.ccts-cprst.ca/telecom-complaints-down-code-violations-up/

CCTS releases first mid-year report on operations Ottawa, April 2, 2015 – With the release of its inaugural Mid-Year Report, the Commissioner for Complaints for Telecommunications Services (CCTS) reports an…

Request for Information: Review of Process

https://www.ccts-cprst.ca/request-for-information-review-of-process/

Review of CCTS Service Delivery Process and Related Technologies Issued: December 3, 2018 Response deadline: January 4, 2018 at 5 PM Eastern Submission of questions deadline: December 17, 2018 at…

CCTS Releases First Public Awareness Survey

https://www.ccts-cprst.ca/ccts-releases-first-public-awareness-survey/

Ottawa, June 29, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) today released the results of its first-ever public awareness survey. Among the highlights: 20% of all respondents…

CRTC Launches Regulatory Proceeding Against VOIS

https://www.ccts-cprst.ca/crtc-launches-regulatory-proceeding-against-vois/

Ottawa, November 1, 2016 – The Canadian Radio-television and Telecommunications Commission (CRTC) announced today that it has initiated a proceeding requiring VOIS Inc. to show cause as to why it…

VOIS continues to flout obligations to customers, regulator and CCTS

https://www.ccts-cprst.ca/vois-continues-to-flout-obligations-to-customers-regulator-and-ccts/

Ottawa, February 1, 2016 – The Commissioner for Complaints for Telecommunications Services (CCTS) announced today that VOIS, an Alberta-based telecom company, is continuing to ignore its obligations to its customers,…