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July 2nd, 2015

CCTS invites public to a Twitter Town Hall

CCTS invites public to a Twitter Town Hall

Will answer questions about the Wireless Code and its full applicability

Ottawa – The Commissioner for Complaints for Telecommunications Services (CCTS) will host its first-ever Twitter Town Hall on Tuesday, July 7, with University of Ottawa Professor Michael Geist acting as moderator.

“Since the Wireless Code came into full effect on June 3, 2015, we’ve noticed some people are still confused about what it is and how it works,” said CCTS Commissioner and CEO Howard Maker. “We think Twitter offers a good venue for discussion, and we’re pleased to have an expert like Professor Geist onboard to help with the session.”

The event will be held in both official languages. English-speaking participants are asked to pose questions with the hashtag #wirelesscode. French-speaking participants should use #codesansfil. CCTS will monitor the hashtag for questions posed in the days leading up to the event, which will run between 1:30 and 2:30 pm, Eastern Standard Time, on July 7. Follow us on Twitter: @ccts_cprst.

About the Commissioner for Complaints for Telecommunications Services (CCTS)
Since July 2007, CCTS has provided consumers with an independent and impartial mechanism for the resolution of complaints about deregulated local and long distance telephone services, as well as wireless service and internet access. This includes billing errors, compliance with contract terms and commitments, service delivery, credit management and collections issues. Visit our website at www.ccts-cprst.ca.

To schedule an interview with the Commissioner, or for more information, please contact:

Paul Carlucci – Communications Officer
Commissioner for Complaints for Telecommunications Services (CCTS)
Email: paul.carlucci@ccts-cprst.ca
Toll free: 1-855-512-9783
Twitter: @ccts_cprst
Facebook: Commissioner for Complaints for Telecommunications Services