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May 15th, 2015

CCTS continues to apply Code according to CRTC ruling

CCTS continues to apply Code according to CRTC ruling

Corporate and employee plans still enjoy Wireless Code protection

Ottawa – The Commissioner for Complaints for Telecommunications Services (CCTS) acknowledges today’s ruling by the Canada Radio-Television and Telecommunications Commission (CRTC) regarding Wireless Code applicability to corporate or employee service plans.

“We intend to review the decision in its entirety,” said CCTS Commissioner and CEO Howard Maker. “The CRTC chose us to administer the Code, and necessarily we make interpretations on both its applicability and its contents. Today’s decision brings added clarity to our job.”

About the Commissioner for Complaints for Telecommunications Services (CCTS)
Since July 2007, CCTS has provided consumers with an independent and impartial mechanism for the resolution of complaints about deregulated local and long distance telephone services, as well as wireless service and internet access. This includes billing errors, compliance with contract terms and commitments, service delivery, credit management and collections issues. Visit our website at www.ccts-cprst.ca.

To schedule an interview with the Commissioner, or for more information, please contact:

Paul Carlucci – Communications Officer
Commissioner for Complaints for Telecommunications Services (CCTS)
Email: paul.carlucci@ccts-cprst.ca
Toll free: 1-855-512-9783
Twitter: @ccts_cprst
Facebook: Commissioner for Complaints for Telecommunications Services