Decisions

When we issue a Decision, we post it on our website in the language in which it was originally written. We have issued the following Decisions:

2010

CCTS Complaint #28831:
A complaint about the service outages and billing by Koodo.

2009

CCTS Complaint #11920:
A complaint about the disconnection of internet service by Bell due to excessive usage of data.

CCTS Complaint #06279:
A complaint about the billing of internet charges by Bell.

CCTS Complaint #05178:
A complaint about the cancellation of internet service by TELUS.

CCTS Complaint #05807:
A complaint about the billing of a wireless service plan by Rogers.

2008

CCTS Complaint #01473:
A complaint about the billing by Bell of services that were not requested by the complainant.

CCTS Complaint #01228:
A complaint about billing errors and the disconnection of wireless service by Bell.

CCTS Complaint #03034:
A complaint about the automatic renewal of a contract for telephone service and early termination fees billed by TELUS.

CCTS Complaint #05568:
A complaint about the remote trouble-shooting of an internet service by Bell and related repair charges.

CCTS Complaint #06075:
A complaint about internet speed and billing by Bell.