Annual Report 2011-2012
Report Highlights
- Message from the Chair of the Board of Directors
- Message from the Commissioner
- Who We Are and What We Do: Our Mandate and Our Complaints Process
- Highlights of 2011-12: The Year in Review
- 2011-12 Complaints
- Topics & Trends
- Participating Service Providers
- Customer Survey
- Who We Are: Our Team
- Statistics
Complete Report
Key Resources
Participating Providers
To view the complete list of our participating telecommunications service providers (TSPs), please click below. You can choose to visit the websites of our participating TSPs, or you may select one from the list to make a complaint about a particular provider.
View All Participants
Contact Us
To make a complaint, use our Online Complaint Form!
It’s fast, easy and helps to ensure that we have all of the information we need to help you resolve your complaint.
You can also contact us to discuss your complaint or to ask us a question. Our offices are open from Monday to Friday, 9-8pm Eastern Time.
Toll-free: 1-888-221-1687
TTY: 1-877-782-2384
Email: response@ccts-cprst.ca
Fax: 1-877-782-2924
TTY: 1-877-782-2384
Email: response@ccts-cprst.ca
Fax: 1-877-782-2924
Mail:
P.O. Box 81088
Ottawa, ON
K1P 1B1
P.O. Box 81088
Ottawa, ON
K1P 1B1
