Contact Us

To make a complaint, use our Online Complaint Form!

It’s fast, easy and helps to ensure that we have all of the information we need to help you resolve your complaint.

You can also contact us to discuss your complaint or to ask us a question. Our offices are open from Monday to Friday, 9-8pm Eastern Time.

Toll-free : 1-888-221-1687
TTY : 1-877-782-2384
Email :
Fax : 1-877-782-2924

Mail :
P.O. Box 56067 – Minto Place RO
Ottawa
, ON
K1R 7Z1