We can help you with most complaints about telecommunications and television services.
ASL version
We can help you with a wide range of complaints about products and services offered in the telecommunications (telecom) sector, including: home phone long distance phone services (including prepaid calling
Effective September 1, 2017, we can help consumers (but not small business TV customers) with a range of complaints about subscription TV services provided by cable, Internet Protocol television (IPTV)
The services and issues that CCTS cannot help with fall into three categories: exceptions to telecommunications (telecom) services exceptions to TV services other applicable exceptions Exceptions to telecom services
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