About
- Who We Are
- We invite you to learn more about the individuals who bring their expertise and experience to CCTS.
- eBrochure
- Download our eBrochure to learn more about CCTS.
- Structure and Funding
- We are a not-for-profit organization under Part II of the Canada Corporations Act.
- Mission, Vision and Values
- Learn more about what drives our organization.
- Careers at CCTS
- The Commissioner for Complaints for Telecommunications Services offers career opportunities in the fast-paced and challenging field of telecommunications.
- Contact Us
- Use our complaint form, call us, e-mail us, fax us or send us a letter in the mail.
Key Resources
Participating Providers
To view the complete list of our participating telecommunications service providers (TSPs), please click below. You can choose to visit the websites of our participating TSPs, or you may select one from the list to make a complaint about a particular provider.
View All Participants
Contact Us
To make a complaint, use our Online Complaint Form!
It’s fast, easy and helps to ensure that we have all of the information we need to help you resolve your complaint.
You can also contact us to discuss your complaint or to ask us a question. Our offices are open from Monday to Friday, 9-5pm Eastern Time.
Toll-free: 1-888-221-1687
TTY: 1-877-782-2384
Email: response@ccts-cprst.ca
Fax: 1-877-782-2924
TTY: 1-877-782-2384
Email: response@ccts-cprst.ca
Fax: 1-877-782-2924
Mail:
P.O. Box 81088
Ottawa, ON
K1P 1B1
P.O. Box 81088
Ottawa, ON
K1P 1B1
