Latest News
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June 28th, 2012
CCTS is pleased to announce that Telnet Communications, which also provides service under the brand name Net For Less; DCI Telecom; Freedom Phone Lines, which also provides service under the brand name Avenue; InfoFortin Telecom; Horizon Telecom; Mobiland Wireless Inc.; Nucleus Information Service Inc.; and InfoSat Communications are now participating service providers. Telnet Communications, Net For Less, DCI Telecom, Freedom Phone Lines, Avenue, InfoFortin Telecom, Horizon Telecom, Mobiland Wireless Inc., Nucleus Information Service Inc., and InfoSat Communications customers who have not been able to resolve a dispute directly with their service provider can now escalate unresolved complaints to CCTS for resolution.
CCTS welcomes Telnet Communications, DCI Telecom, Freedom Phone Lines, InfoFortin Telecom, Horizon Telecom, Mobiland Wireless Inc., Nucleus Information Service Inc., and InfoSat Communications!
Key Resources
Participating Providers
To view the complete list of our participating telecommunications service providers (TSPs), please click below. You can choose to visit the websites of our participating TSPs, or you may select one from the list to make a complaint about a particular provider.
View All Participants
Contact Us
To make a complaint, use our Online Complaint Form!
It’s fast, easy and helps to ensure that we have all of the information we need to help you resolve your complaint.
You can also contact us to discuss your complaint or to ask us a question. Our offices are open from Monday to Friday, 9-8pm Eastern Time.
TTY: 1-877-782-2384
Email: response@ccts-cprst.ca
Fax: 1-877-782-2924
P.O. Box 81088
Ottawa, ON
K1P 1B1
