Latest News
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January 25th, 2012
CCTS is pleased to announce that BlueTone Canada is now a participating service provider. BlueTone Canada customers who have not been able to resolve a dispute directly with their service provider can now escalate unresolved complaints to CCTS for resolution.
CCTS welcomes BlueTone Canada!
Key Resources
Participating Providers
To view the complete list of our participating telecommunications service providers (TSPs), please click below. You can choose to visit the websites of our participating TSPs, or you may select one from the list to make a complaint about a particular provider.
View All Participants
Contact Us
To make a complaint, use our Online Complaint Form!
It’s fast, easy and helps to ensure that we have all of the information we need to help you resolve your complaint.
You can also contact us to discuss your complaint or to ask us a question. Our offices are open from Monday to Friday, 9-5pm Eastern Time.
TTY: 1-877-782-2384
Email: response@ccts-cprst.ca
Fax: 1-877-782-2924
P.O. Box 81088
Ottawa, ON
K1P 1B1
