Latest News
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July 2009
CCTS finalizes a public awareness plan. Under this plan, CCTS will redesign its website and take other steps to get its message out to Canadians. Participating service providers will notify their customers about the existence and role of CCTS through bill messages or bill inserts, through explanations and links on their websites, through telephone directories, and in the final stages of handling unresolved complaints.
Key Resources
Participating Providers
To view the complete list of our participating telecommunications service providers (TSPs), please click below. You can choose to visit the websites of our participating TSPs, or you may select one from the list to make a complaint about a particular provider.
View All Participants
Contact Us
To make a complaint, use our Online Complaint Form!
It’s fast, easy and helps to ensure that we have all of the information we need to help you resolve your complaint.
You can also contact us to discuss your complaint or to ask us a question. Our offices are open from Monday to Friday, 9-5pm Eastern Time.
TTY: 1-877-782-2384
Email: response@ccts-cprst.ca
Fax: 1-877-782-2924
P.O. Box 81088
Ottawa, ON
K1P 1B1
